1. Introduction

White City Travel ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website whitecitytravel.com and use our travel services.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

• Fill out booking forms or contact forms
• Request information about our services
• Subscribe to newsletters
• Create an account

This information may include: name, email address, phone number, travel preferences, payment information, and passport details (when necessary for visa services).

Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• IP address
• Time zone setting
• Operating system
• Pages visited and time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Process your booking requests and provide travel services
• Communicate with you about your bookings and inquiries
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Prevent fraud and ensure security

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data sent to your browser from a website and stored on your device.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website (Google Analytics)
• Preference cookies: Remember your language and currency preferences

You can accept or decline cookies through our cookie consent banner. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

5. How We Share Your Information

We may share your information with:

• Service providers: Airlines, hotels, car rental companies, visa agencies
• Payment processors: To process your payments securely
• Analytics providers: Google Analytics (anonymized data)
• Legal authorities: When required by law or to protect our rights

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Objection: Object to processing of your data
• Portability: Request transfer of your data
• Withdraw consent: Withdraw consent for data processing

To exercise these rights, please contact us at info@whitecitytravel.com

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking information is typically retained for 7 years for accounting and legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Azerbaijan. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

White City Travel
Email: info@whitecitytravel.com
Phone/WhatsApp: +994 50 202 61 60
Address: Baku, Azerbaijan